Privacy policy

Privacy policy

At ClientEarth we value your right to information and privacy on our websites and we work hard to protect it. Our policy also reflects our duties under the Data Protection Act to use personal information fairly, keep it secure, make sure it is accurate; and keep it up to date.

The policy applies to all pages hosted by ClientEarth on We consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information that are collected and recorded by and how we use them.

Like many other websites, makes use of log files that log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’s analytics. Our statistics software collects information about the date, time, browser type, device and location in which our website was accessed and also tracks a user’s movement within the site. ClientEarth uses this data to improve our site performance and it is not linked to any information that is personally identifiable.

What are cookies?

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (session cookie) or for repeat visits (persistent cookie).

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your user experience. They are used to ‘remember’ when your computer or device accesses this website.

ClientEarth uses cookies to track your preferences regarding our site’s features, including the ‘remember me’ login feature. Cookies enable ClientEarth to identify your device, or you when you have logged in. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.

The cookies are essential to the effective operation of our website. Cookies make the interaction between you and the website faster and easier. Cookies may also be set by the website you are visiting (first party cookies) or they may be set by other websites who run content on the page you are viewing (third party cookies).

Third-party cookies

Most notably we use Google Analytics, a web analytics service which uses ‘cookies’. Each of these services sets its own cookies. Google uses this information for tracking how you use the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

We embed videos from our official YouTube and Vimeo channel using a privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally – identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

We have also included a number of features, which allow our users to share some of content via Facebook. This does not set a cookie by itself, but if one is present it will read it. Another service we use is provided through MailChimp, which helps us to design email newsletters, share them on social networks and integrate with our other services. doesn’t have direct access to those cookies and the use of those third-party cookies is governed solely by the respective service provider’s Privacy statement.

Google’s privacy policy
Facebook’s privacy policy
Vimeo’s privacy policy
MailChimp’s privacy policy

What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally a harmless process you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some website functionality. Find out more.

Information we collect from you

ClientEarth does not collect any information from you without your knowledge and permission. The only information we collect is your name, email, address and nationality. You submit this information when you sign up for our email newsletter or to a ClientEarth campaign. This information is stored on a secure server and is only accessible to a small number of dedicated ClientEarth staff. We will not share these details with any third party. Furthermore, we don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

Communications from ClientEarth

ClientEarth uses no targeted advertising on its website and we do not send unsolicited email messages for marketing purposes. Subscription to our newsletter follows the industry standard rules for opt-in newsletters. This means that you have to confirm your subscription, making sure no third party can subscribe you against your will, and that you can opt-out of the newsletter at any time by following the link provided in the communication itself.

Financial Donations

ClientEarth uses a third party, the Charities Aid Foundation, to manage our online donations. Their privacy policy may be found here. All payments are made in a secure transaction environment. ClientEarth does not have direct access to any payment details (such as credit card details) submitted on the Charities Aid Foundation website.

Accessing and changing your personal information

You are entitled to see the information held about you and to ask us to make changes to ensure that it is accurate and up to date. If you wish to do this, please contact us. Once your identity is confirmed, your information will be deleted or amended promptly according to your request.

Links to other websites

ClientEarth may provide links to third party websites, and other websites may provide links to this site. We have no control over such sites and cannot be held responsible for their content, practices or privacy policies.

Complaints or queries

ClientEarth attempts to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of ClientEarth’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. If you have any questions about this privacy policy, your personal information, or the practices of this site.

Contact us

274 Richmond Road
Martello St Entrance
E8 3QW

t +44 (0)20 7749 5970
fx +44 (0)20 7729 4568


By using our website, you hereby consent to our privacy policy and agree to its terms.


This Privacy Policy was last updated on: Monday, September 24th, 2012. Should we update, amend or make any changes to our privacy policy, those changes will be posted here.